Task Manager
Tasks can be raised on Individuals, Groups or Departments
Task Status are maintained
Tasks raised on departments or groups flow through a Representative(s)
Tasks can be transferred or shared
Tasks are marked as done by whoever raises the task
Task interactions (Reply, Share, Transfer, etc) are integrated with email
Relevant Reports
Screenshots:
Tasks raised on a User:
Tasks raised on a User
Task History:
Task History including task status history, notes, files attached etc.